We're pleased to announce our 2018.5 Service Update, which contains the following features, changes, and issue resolutions:
New Administrator Security Level
users can be set as Administrators. A user's security level will determine what they can access and do in Online.
Endpoint Backup Administrators can:
Manage their team's users and devices
- Set other users on the team as Administrators
Configure and schedule reports on team activity
Be notified of alerts concerning your team
- Restore data for users, including restoring data to devices of other users, if necessary
Deploy to devices
- Configure and manage backup profiles
- Set security policies
These are all powerful features that will help new Administrators resolve issues quickly and ensure business continuity with a minimum of disruption. That said, please carefully consider security when granting Administrator privileges.
In addition, the Manager interface has been updated to display security levels for end users. You'll see a new Security Level column on the Users list, as well as new Security Level fields on the User Detail and Edit User pages.
In the event that a user requires immediate access to backed up files (if, for example, their laptop malfunctions right before a presentation), this page allows
The user can then access their files on Online without having to first install Desktop on a different device. The link expires three hours after it was sent, but
For more information, please refer to User Detail and Help! My device is inaccessible or broken and I need some backed up files! What do I do?
License Summary for Administrators
A license summary now displays all your current team subscription information, as well as your service providers contact details. It is now available to
To display the license summary area, click the button at the top right of the page:
Password Strength Policy and Indicator
A new Password Strength policy has been added to Online
Alert Email Time Zones
AEB Server alert emails will now use the time zone set on the Deployment Configuration tab of the backup profile with which the specific server is associated rather than Coordinated Universal Time (UTC).
For more information, please refer to Backup Profiles.
Restore Files Interface Update
The file browser tree in the
In addition, deleted items now appear in this popup. Icons next to deleted items appear in gray, but they can be selected for restore.
For more information about restoring files, refer to Device Detail.
New "Device Renamed" Reporting Event
We've updated the Devices report to include a new Device Renamed event. This allows you to identify and filter by this event.
For more information, please refer to Reports.
Security Level Terminology Changes
We've updated the security level names in Manager to reflect the functions associated with the roles. Administrator has been changed to Manager Administrator. Create & Modify is now Team Administrator. Read-Only remains the same.
For more information, please refer to File Protection Manager Access.
Offline Status Badge Color Change
The Offline status badge color has been changed from red to gray. For more information, refer to Device Detail.
is now part of the Datto family of products! We've updated the logo in the upper left corner of the Manager interface, on the linked teams menu, and all email notifications originating from Manager. We've also updated the interface theme to reflect Datto's colors.
In addition to a variety of minor enhancements and stability improvements, the following issues are resolved in this release:
Retain Older PSA Contract
Previously, adding a new contract to PSA resulted in zeroing out the old contract's values. Now, those values will be retained and added to the new contract.
Server Report Issue
Filtering by server with the Device filter in Reports did not display server devices. The issue has been corrected.
Several minor changes have been made to the interface