QUESTION   How do I enable Full Disk Access for File
Protection on macOS?

In order for File Protection for Mac backups to work properly on macOS Mojave or later, you must enable full disk access.

ANSWER  Please complete the steps below.

  1. Go to System Preferences > Security & Privacy:
  2. Click the Privacy tab:
  3. Click Full Disk Access in the list on the left.
  4. Click the lock icon at the bottom of the window.
  5. Enter your machine administrator password:
  6. Click the plus icon under the apps list.
  7. In the resulting popup, click Applications on the left, then select Datto File Protection:
  8. Click Open.
  9. At the prompt, select Quit Now.

IMPORTANT  You must relaunch File Protection from your Applications folder in order for your changes to change effect.