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Security and navigation

SECURITY  All users

NAVIGATION  Go to auth.datto.com

All users are required to log in to File Protection Manager with a username and password.

NOTE  If you have Datto Workplace Manager and/or a Datto Workplace accounts with a matching email address, these accounts will automatically become linked accounts. Please refer to Manage linked accounts for more information.

How to...

  1. Go to > File Protection Online.
  2. Enter your username.
  3. Click Next.

NOTE  If you'd like to enter a different username, just click the icon to return to the previous window.

  1. Enter your password.
  1. Click Login.

  1. Go to auth.datto.com

  2. Enter your username.

  3. Enter your password.

  4. Click Login.

  5. Complete 2FA.
  6. Select File Protection.

Follow the instructions below to reset your own password. You can also contact your team administrator, who can reset your password.

  1. Go to your login page.
  2. Enter you username.
  3. Click Next.

NOTE  If you'd like to enter a different username, just click the icon to return to the previous window.

  1. Click the Forgot Password link.
  2. Enter your email address in the resulting popup window.
  3. Optionally, select the Send text message (text messaging air charges may apply) check box.
  4. Click Reset Password. This will send a password verification email to your email account as well as a notification email to the primary contact on your account.

  1. Go to auth.datto.com

  2. Enter your username.

  3. Click Continue.

  4. Click the Forgot your password? link.

  5. Enter your email address in the resulting popup window.

  6. Click Reset Password.